FAQs

At Quilver, our mission is to empower women with stylish, sustainable fashion while prioritizing ethical practices and eco-friendly materials. We aim to inspire confidence and mindful living through our thoughtfully designed collections.

We prioritize sustainability by using eco-friendly materials such as organic cotton, recycled fabrics, and responsibly sourced textiles. Each piece is crafted with care to minimize environmental impact while maintaining quality and comfort.

Quilver partners with skilled artisans and ethical manufacturers to ensure every garment is made responsibly. We prioritize transparency and sustainability in our production processes, supporting fair labor practices and traditional craftsmanship.

From sourcing eco-friendly materials to reducing waste in production and using minimal packaging, Quilver integrates sustainability into every step of the process. We are committed to leaving a positive impact on the planet and its people.

Yes, Quilver ships to multiple countries around the world. Shipping rates and delivery times may vary depending on your location. Visit our Shipping Information page for more details.

To prolong the life of your Quilver garments, we recommend washing them in cold water with eco-friendly detergent, avoiding harsh chemicals, and air-drying when possible. Detailed care instructions are included with each piece for your convenience.

We currently ship to locations across India and select international destinations. To check if we deliver to your area, simply enter your address at checkout.

Orders are typically shipped within 1-2 busine Orders are processed within 1-2 business days. Delivery times may vary based on your location:

Domestic Shipping: [3-4 business days]

You’ll receive a tracking number once your order has been dispatched.ss days of being placed, unless otherwise noted.

Shipping fees depend on your location and the order size. During checkout, the exact shipping cost will be calculated and displayed.

Yes, absolutely! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your shipment’s progress directly on our website or through the carrier’s tracking page.

At Quilver, we accept returns for unworn, unwashed, and undamaged items with original tags intact within 15 days of delivery. To initiate a return, please visit our Returns Center and follow the steps provided. Please note that items marked as "Final Sale" are not eligible for return.

We’re happy to help with exchanges! To exchange an item, initiate a return for the original purchase and place a new order for your desired size or style. Once your return is received and processed, we’ll issue a refund as per our policy. For detailed instructions, visit our Exchanges Guide.

Quilver offers free exchanges for your convenience. However, a small fee may apply for returns to cover shipping and processing costs. Please review our Returns Policy for more details.

For additional assistance, feel free to contact our support team at support@quilver.shop.